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Privacy Policy

Last Updated: July 15, 2024

Introduction

Thank you for choosing to be part of EGi Domestic Energy (www.eco4grantscheme.co.uk), a website owned and operated by Energy Group Inc Ltd ("EGi Domestic Energy", "we" or "us"). Energy Group Inc Ltd is registered in England and Wales under company number: 14991077 and its registered office is at 124 City Road, London, EC1V 2NX. Our ICO registration number is: ZB579107.

We at EGi Domestic Energy are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regards to your personal information, please contact our Data Protection Officer at .

Information we collect

As a ECO4 Grant Consultancy, we may collect certain information from you that is necessary to provide our services. This may include:

  • Personal contact information, such as name, address, phone number, and email address.
  • Personal identification and proof of address documents.
  • Details about the energy performance of your home.

How we use your information

We use the information we collect to:

  • To assess your eligibility for the ECO4 grant.
  • To assess your home's energy performane.
  • To assess what measures your home requires to improve its energy performane.

Sharing your information

We may share your information with:

  • Our energy partners to facilitate the provision of the ECO4 grant services.
  • Service providers who help us with business operations.
  • Legal and regulatory authorities as required by law.

Your choices

You can review, update, or delete your personal information by contacting our Data Protection Officer at .

Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Changes to this Privacy Policy

We may update our privacy policy from time to time. The updated version will be posted on this page with the updated date.

Contact Information

If you have any questions about this Privacy Policy, please contact our Data Protection Officer through any of the following channels:

  • By Phone: Use our free call number: and select options three.
  • By email: Send your query to .
  • By Letter: If you prefer to write, please send your letter to the following address: Data Protection Office, EGi Business Energy, 124 City Road, London, EC1V 2NX.